HOW TO CONSIGN WITH US

Our business would not function without the unique, high quality, and well-maintained merchandise that we get from our consignors. Just because a piece doesn’t work in your home, doesn’t mean that someone else won’t be thrilled with it! 

Before we get started, we need to be sure that your merchandise is saleable. To do this, please email high-resolution photos of each item you're trying to consign to info@frenchandscouser.com. Take clear, well-lit photos from multiple angles to showcase the item’s best features. 

We request that you do not bring in photos on your camera or phone, as there is not always a consignment specialist on hand and available to look at your items. Provide an accurate description of each piece, highlighting unique features, condition and history, if possible.

We will review your items within 48 hours and will let you know what we can accomplish for you.

Please do not bring in any items that have not been expressly pre-approved. 

Condition

Evaluating your furniture and accessories on a scale of 1-10 with 10 being the best, we look for pieces that are in between a 7 and a 10.

• The finish and paint on solid surfaces must be consistent over all the surfaces (especially the primary surfaces such as top and front), and well maintained with no watermarks, no discoloration or fading, no (or very minor) scratches, or other noticeable flaws (a "noticeable flaw" is one which can be seen at a distance of 2 feet or more under bright lighting).

• Legs and frame must be sturdy with no wobble.

• Glass & mirrors must be free of scratches and chips.

• No broken or missing hardware/pieces. Doors and drawers must operate smoothly and close correctly.

• Antique furniture which has been well maintained or recently restored will be considered. We also will accept antique reproductions if they are in good condition.

• Upholstered furniture: cushions and pillows must show no pilling or sagging or be out of shape. When sitting down, the cushion and springs must be firm and supportive ("sinkers" will not be accepted).

• Upholstery must be absolutely clean and hygenic, no apparent wear, and odor-free. No stains. No pet hair. No tears.

• Artwork: no fading or degradation of coloring; artwork and matting must be free of any moisture damage (mold, waviness or warping); the hanging apparatus must be sturdy (not loose, and no string); glass must be free of scratches.

• Ceramics/glass must be scratch-free and without chips or abrasions.

• If repairs or cleaning are required, French & Scouser will charge 10% of the sale price to the consignor. This will be discussed and agreed upon prior to consigning and will be deducted from commission.

Living Environment

We only accept items from smoke-free homes. Items with strong odors, such as mold or smoke, will not be accepted.

Delivery of Items to the Store

Consignors must make an appointment to deliver pre-approved items to our store during our receiving hours, Tuesday through Saturday, between 10am– 4pm.

If you need assistance delivering your items to the store, we can recommend a professional delivery service.

Pricing and Conditions of Sale

After arrival, our pricing specialist will inspect each of your items, and then recommend pricing with consideration given to condition, quality of construction, manufacturer, original purchase price, style, and demand of the item. French & Scouser reserves the right to reject items that do not adhere to the guidelines. We view each consignment as a partnership. It is in everyone's interest to price items at a fair market value that would realistically sell within 30 days.

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Once your furniture is in our store, we catalog each item into our specialty consignment system. This system has an app that consignors can download, which allows them to track the status of each item, giving full transparency for the item(s) they are trying to sell, including the price, markdown schedule, and payout dates.

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Our consignors make 60% of the sale. (This percentage may change in unique situations and will be discussed and approved by both parties prior to acceptance of item.) 

It is always our goal and in everyone’s best interest to sell your item as quickly as possible for as much money as we can. Our markdown schedule serves as an effective strategy to expedite the process. We use an automatic price discounting feature to ensure that your item sells quickly, and at the correct market price. 

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If the item does not sell in the first 60 days, the consignor has the option to take the item back. After 60 days, if the item is not picked up by the consignor, the item becomes the property of French & Scouser.  It is the full responsibility of the consignor to retrieve their items. We cannot call consignors to advise of upcoming expiration dates.

After a successful sale, the consignor's share will be processed automatically. There are multiple ways to get paid: A check can be issued on the 15th of the following month (e.g., an item sold any time in July will be paid on August 15th). Checks can be collected in person at our location until the end of the month in which they are issued. If not retrieved by then, the check will be mailed to the consignor ($3 fee); direct deposit into consignor's bank account ($2.50 fee) through ACH; Venmo payment (free).